Sales Supervisor

Key Responsibilities

• Supervise and lead sales team to achieve and exceed sales targets (brand new, used cars, financing, insurance, and other services)
• Develop and implement effective sales strategies based on market trends and demand
• Monitor and manage the full sales process (prospecting, presentation, negotiation, closing, and after-sales)
• Ensure proper execution of sales plans and consultants’ prospect conversion activities
• Conduct regular performance monitoring, coaching, and evaluation of team members
• Prepare and review sales reports, forecasts, and performance metrics
• Oversee customer database management, ensuring accuracy, updates, and utilization
• Ensure compliance with company policies, procedures, and performance management systems
• Facilitate team meetings, training, and development initiatives to enhance productivity
• Address team concerns, enforce discipline, and promote a positive and high-performance work culture
• Coordinate with internal departments and represent the team in company meetings and activities

Skills & Competencies

• Sales planning and forecasting
• Leadership and team supervision (coaching, delegation, motivation)
• Performance management and evaluation
• Strong communication and interpersonal skills
• Problem-solving and decision-making
• Report preparation and data analysis
• Customer relationship and database management
• Policy implementation and process improvement
• Time management, organization, and multitasking
• Computer proficiency (MS Office)

Work Attitude

• Customer-focused and service-oriented
• With integrity and professionalism
• Responsible, committed, and reliable
• Team player with positive attitude
• Adaptable and flexible
• Results-driven and confident
• Punctual and dependable

Qualifications

• Bachelor’s Degree in Marketing Management or any Business-related course
• At least four (4) years of relevant work experience
• With a minimum of one (1) year experience in a supervisory role