Sales Supervisor

About the role

Lead, control, and ensure daily activities of the Sales Hunter team run according to target. Manage sales pipeline, monitor opportunity progression, and drive team performance through coaching and accountability.

Key responsibilities

• Lead, control, and ensure daily activities of Sales Hunter team align with targets
• Ensure 100% of leads have a PIC/owner and are followed up consistently
• Monitor sales activities including calls, WhatsApp, visits, meetings, proposals, negotiations, and closing
• Control and maintain sales pipeline at minimum 3x of target revenue
• Monitor opportunity progression from Qualified Lead through Meeting, Proposal, Negotiation, to Closing
• Identify and handle stuck opportunities with no progress beyond 14 days
• Create action plans with Sales Hunters to accelerate progress and closing
• Conduct daily, weekly, and one-on-one coaching including objection handling and closing coaching
• Support Sales Hunters in follow-up or negotiation for strategic customers or opportunities when needed
• Monitor overdue follow-ups, complaints, critical customers, and high-value opportunities
• Escalate issues to Sales Manager requiring further decision-making
• Review team performance daily, weekly, and monthly based on Activity Achievement, Pipeline Achievement, Revenue Achievement, and CRM Compliance
• Ensure all activities and customer progress are recorded in CRM Barantum
• Create and maintain revenue forecasts based on actual pipeline conditions
• Conduct Daily End of Day Review and ensure each Sales Hunter has clear next actions

About you

• Minimum D3 education or equivalent
• Experience as Sales Supervisor or Team Leader Sales, particularly in B2B, B2C, or B2G sectors, minimum 2 years
• Strong capabilities in sales hunting, prospecting, negotiation, and closing
• Good time management skills
• Experience leading and evaluating sales team activities based on metrics and KPIs
• Ability to read and manage sales funnel and sales pipeline
• CRM experience is an added value
• Good coaching, leadership, and problem-solving capabilities
• Assertive, disciplined, communicative, with high target orientation
• Comfortable working in a fast-paced, dynamic, performance-based sales environment