Sales Supervisor

Working Hours

Monday to Saturday (6 days per week)
8:30 AM – 6:00 PM

Job Responsibilities:

• Manage daily outlet operations and ensure smooth workflow
• Lead, train, and supervise staff performance
• Ensure team follows company SOP and sales direction
• Prepare staff duty roster and monitor attendance/KPI
• Achieve outlet sales targets and improve performance
• Provide excellent customer service and handle complaints
• Monitor stock levels and conduct stock checks
• Plan and support marketing & promotional activities
• Prepare weekly and monthly reports for management
• Maintain good communication between staff and management
• Support branch rotation when required
• Perform other duties related to the position as assigned by management.

Job Requirements:

• Minimum 1 year of sales experience.
• Previous experience in retail, outlet operations or a supervisory role is an advantage.
• Good communication and interpersonal skills.
• Responsible, proactive and able to work independently.
• Willing to travel or support other branches when required.

Benefits

• EPF & SOCSO
• Annual Leave
• Medical Leave
• Training Provided
• Career Growth Opportunities