Sales Supervisor

Key Objectives:

The Sales Head/Supervisor is responsible for supporting the Business Manager in achieving the dealership's sales, profitability, and customer satisfaction goals. The role leads, coaches, and monitors the Sales Team to consistently attain vehicle sales targets while ensuring effective execution of sales strategies, operational excellence, and compliance with company policies. The role collaborates closely with the Business Manager to strengthen market presence, improve team performance, and contribute to the overall growth and profitability of the dealership.

Key Responsibilities:

- Sales Operations

• Assist the Business Manager in executing sales strategies to achieve monthly and annual sales targets for vehicle units, in-house insurance, accessories, financing, and other dealership products.
• Monitor daily sales performance and key performance indicators (KPIs), including Sales Satisfaction Index (SSI), conversion rates, and profitability.
• Coach, mentor, and supervise the Sales Team to maximize productivity, customer engagement, and sales effectiveness.
• Ensure timely follow-up of leads, customer inquiries, and sales opportunities to improve closing rates and customer satisfaction.
• Support marketing initiatives, promotional activities, and community engagements that generate qualified sales leads.

- Operational & Administrative Support

• Assist the Business Manager in overseeing daily sales operations to ensure efficient workflow and optimal utilization of dealership resources.
• Ensure accurate preparation and timely submission of sales reports, forecasts, inventory updates, and other operational documentation.
• Monitor compliance with dealership processes, documentation standards, and company policies.
• Coordinate with Finance, Service, and other departments to ensure smooth sales transactions and excellent customer experience.

- People Leadership

• Lead, motivate, and develop the Sales Team through coaching, performance monitoring, and regular feedback.
• Assist in identifying training and development opportunities to enhance sales competencies and product knowledge.
• Foster a collaborative, high-performing, and customer-focused work environment aligned with the dealership's culture and values.
• Support recruitment, onboarding, and performance management initiatives as delegated by the Business Manager.

- Compliance & Customer Experience

• Ensure compliance with company policies, sales procedures, ethical business practices, and applicable regulatory requirements.
• Promote exceptional customer service by maintaining high standards throughout the sales process and ensuring customer concerns are addressed promptly.
• Work collaboratively with the Vehicles Sales & Marketing team together with other department heads to achieve overall dealership objectives and continuous business improvement.

Qualifications:

• Bachelor's Degree in Business Administration, Marketing, Management, or any related four-year course.

• At least 1–3 years of experience in automotive, retail, or related sales, with a minimum of 2–3 years in a supervisory or team leadership role.

• Proven ability to achieve sales targets and drive team performance.

• Strong leadership, coaching, and people management skills.

• Excellent communication, negotiation, presentation, and customer relationship management skills.

• Analytical with the ability to monitor sales performance, identify opportunities, and implement corrective actions.

• Knowledge of dealership operations, financing, insurance, and aftersales coordination is preferred.

• Proficient in Microsoft Office applications and CRM or dealership management systems.

• Holder of a valid Philippine Driver's License (Restriction Codes 1 & 2 or equivalent).

• Must be willing to work on a six (6)-day workweek and report on-site at our Ozamis, Misamis Occidental dealership brand.

What You’ll Enjoy as our Sales Head

·         Competitive Pay and very lucrative incentives

·         Exclusive Car Plan package

·         Mandatory and Company Benefits

·         Retirement Benefits Program

·         Continuous Training and Career Advancement Opportunities

·         Work with a top-performing, well-established Mitsubishi dealership network

·         Reports directly to the Business Manager of the branch

Step Into a Leadership Role That Drives Results. Apply Today!

If you’re ready to lead a strong team, we’d love to hear from you.

Apply now and accelerate your career with us.