SALES SUPERVISOR

About the role

We are seeking a Sales Supervisor to join our sales team in Pasig City, Metro Manila. In this role, you will be responsible for leading and managing a team of sales representatives to achieve sales targets and drive business growth. The Sales Supervisor plays a crucial part in bridging the gap between senior management and frontline sales staff, ensuring effective execution of sales strategies and maintaining high standards of customer service. This position is integral to our organisation's success and offers the opportunity to develop your leadership skills whilst contributing directly to the company's revenue objectives.

Key responsibilities

• Supervise and manage daily activities of sales representatives to ensure targets and objectives are met
• Monitor sales performance metrics and provide regular feedback to team members to drive continuous improvement
• Conduct training and coaching sessions to enhance the skills and product knowledge of sales staff
• Prepare and analyse sales reports, forecasts and performance data for submission to senior management
• Assist in the recruitment, onboarding and development of new sales team members
• Maintain customer relationships and handle escalated customer enquiries and concerns
• Collaborate with other departments to ensure seamless order fulfilment and customer satisfaction
• Implement and enforce company policies, procedures and ethical sales practices
• Contribute to the development and refinement of sales strategies and promotional activities

What we're looking for

• 3+ years of experience in a sales role, with at least 1-2 years in a supervisory or team leadership capacity
• Proven track record of achieving and exceeding sales targets consistently
• Strong leadership and people management skills with the ability to motivate and develop team members
• Excellent communication and interpersonal skills, with the ability to interact effectively at all levels
• Proficiency in sales management systems and Microsoft Office applications
• Strong analytical and problem-solving abilities with attention to detail
• Knowledge of the local market in Metro Manila and understanding of customer behaviour in the region
• Ability to work under pressure and manage multiple priorities simultaneously
• A results-oriented mindset with a commitment to achieving business objectives
• Preferably, experience in a similar industry or market segment would be advantageous