SALES SUPERVISOR

About the role

This is a Sales and Business Development role responsible for implementing sales strategies, identifying new business opportunities, and managing client relationships. You will supervise sales team activities, coordinate with multiple departments, and drive revenue through corporate accounts, travel agents, tour operators, and other potential clients.

Key responsibilities

• Assist in implementing sales strategies and plans to achieve monthly and annual sales targets
• Identify and develop new business opportunities, corporate accounts, travel agents, tour operators, and other potential clients
• Conduct sales calls, client visits, presentations, and property/site inspections
• Follow up on sales enquiries, quotations, proposals, and business leads
• Supervise and coordinate daily activities of the Sales team
• Monitor sales pipeline, booking status, client follow-ups, and conversion rates
• Guide, supervise, and support Sales Executives and other sales team members
• Maintain regular communication with key accounts and business partners
• Prepare daily, weekly, and monthly sales activity reports
• Assist in planning and executing sales campaigns, promotions, roadshows, exhibitions, and corporate events

About you

• Ability to maintain and develop strong relationships with existing and potential clients
• Capability to handle client enquiries, feedback, and complaints professionally
• Experience in monitoring market trends, competitor activities, and customer preferences
• Ability to assign daily tasks and monitor individual/team performance
• Capability to provide coaching and guidance to team members to improve sales performance
• Experience in maintaining updated database of clients, contacts, leads, and business accounts
• Ability to ensure accurate and timely preparation of quotations, contracts, proposals, and sales reports
• Capability to represent the company at trade shows, networking events, client functions, and other relevant activities