Sales Supervisor

• Lead and manage sales operations across the Umm Al Quwain region, ensuring achievement of sales, distribution, and collection targets.
• Manage and motivate the Van Sales team and Helpers, including daily allocation, attendance, route plans, and performance.
• Develop and optimize sales routes and territory coverage to maximize productivity and market penetration.
• Set individual sales targets and monitor team performance against agreed KPIs.
• Drive sales growth across Home & Office and 5-Gallon water channels.
• Manage customer relationships, resolve service issues, and ensure high levels of customer satisfaction.
• Monitor sales, collections, customer aging, distribution, assets, and route adherence.
• Follow up on collection and recovery of assets from inactive or closed customers.
• Conduct market and competitor analysis and recommend actions to increase market share.
• Prepare daily, weekly, and monthly sales and operational reports.
• Escalate operational, customer, and team-related issues to the Sales Manager as required.

Desired Candidate Profile

• 7+ years of UAE FMCG sales experience, preferably in the beverage/water industry.
• 4+ years in a Sales Supervisor / Team Leader role managing field sales teams.
• Strong experience in the Umm Al Quwain market with good knowledge of local customers, routes, and territories.
• Proven experience managing Van Sales Representatives and Helpers.
• Hands-on experience in Home & Office (H&O) and 5-Gallon water sales/distribution is essential.
• Strong understanding of route planning, sales targets, collections, customer aging, and asset management.
• Valid UAE Driving License with strong UAE road and territory knowledge.
• Good leadership, communication, negotiation, and customer-management skills.
• Proficiency in MS Office / Excel; experience with SAP or POS systems is an advantage.
• Bachelor’s degree in any discipline preferred.
• Must be comfortable working and based in Umm Al Quwain.