Sales Supervisor

📍 Location: Mandalay

Key Responsibilities:

• Supervise, lead, and support the sales team to achieve monthly, quarterly, and annual sales targets as defined by Management.
• Ensure proper grooming and discipline standards are maintained by all sales staff at all times.
• Provide on-the-job coaching and continuous training to enhance sales skills, product knowledge, and customer handling.
• Conduct regular performance evaluations and provide feedback and improvement plans when required.
• Monitor daily sales activities, achievements, and analyze sales data and trends to identify gaps, opportunities, and improvement areas.
• Prepare accurate and timely daily, weekly, and monthly sales reports and submit them to Head Office Management Team.
• Ensure timely submission of sales forecasts, and stock requests based on data-driven analysis.
• Ensure effective implementation of approved sales strategies, trade marketing promotions and campaigns in the MDY territory.
• Collect and analyze customer feedback, market trends, pricing movements, and competitor activities and submit structured monthly report to Management.
• Coordinate closely with Head Office Warehouse, Sales, Marketing, Customer Service and Business Development team to ensure smooth and efficient operations.
• Maintain close and regular communication with the Head Office management team regarding sales performance, operational issues, and market conditions.
• Immediately report any critical situations to Head Office Management.
• Ensure full compliance with company policies, procedures, and reporting requirements.
• Take full initial accountability for priority customer complaints, product errors, and device usage issues from MDY sales, resolve at the initial stage where possible, and formally escalate to the Head Office Customer Service team.

Job Requirements:

• Bachelor’s degree in Business Administration, Marketing, or a related field is preferred.
• A diploma or certificate in Sales, Marketing, or Business Management is an advantage.
• At least 2–3 years of experience in sales, with at least 1 year in a supervisory or team leader role.
• Experience in retail sales, cosmetics, beauty, or personal care products is an advantage.
• Proven experience in achieving sales targets and managing a sales team.
• Strong leadership, team management, and communication skills.
• Good customer service and problem-solving skills.
• Ability to prepare sales reports and analyze sales performance.
• Basic computer skills, including Microsoft Excel and Word.
• Ability to handle customer complaints and resolve sales-related issues.
• Strong interpersonal skills and a positive attitude.

🕑 Office Time: 9:00 AM to 6:00 PM

🗓 Off Days: (6) Days off per month + Public Holiday

📍 Location: 79 Street, Between 27 x 28, Chan Aye Thar Zan Township, Mandalay.