Sales Supervisor - Ecommerce

The Sales Supervisor – E-commerce is responsible for driving online sales growth, leading the e-commerce sales team, and ensuring the smooth operation of online sales channels. The role focuses on achieving sales targets, optimizing marketplace performance, and delivering excellent customer service.

Key Responsibilities

• Lead and supervise the e-commerce sales team.
• Develop strategies to increase online sales and revenue.
• Monitor sales performance and achieve KPIs.
• Coordinate with Marketing and Operations on promotions and inventory.
• Analyze sales data and prepare performance reports.
• Resolve escalated customer concerns and improve customer experience.

Qualifications

• Bachelor's degree in Business, Marketing, or a related field.
• At least 1-2 years of experience in e-commerce or online sales, with supervisory experience preferred.
• Knowledge of online marketplaces (Shopee, TikTok Shop).
• Strong leadership, analytical, and communication skills.
• Proficient in Microsoft Excel or Google Sheets.

Benefits:

• Company events
• Health insurance
• Life insurance

Work Location: In person