Sales Supervisor - H&B Channel, DCPC

Location: Dien Bien Phu, Thanh My Tay Ward (old Binh Thanh)

Working time: Monday - Friday 8:30 AM - 5:30 PM

KEY RESPONSIBILITIES: Territory Account Management

• Manage and grow existing top key stores within assigned territory to drive sustainable

business growth and account retention.

• Build and maintain strong relationships with store managers and key stakeholders to

maximize business opportunities and ensure effective execution.

• Identify business opportunities from existing accounts and develop offtake growth for

potential stores.

• Own account group performance and ensure business continuity across assigned territory.

Field Execution & Sales Management

• Lead territory execution and ensure achievement of assigned sales targets and business objectives by monitoring territory performance, store coverage, visit frequency and Sales Representative execution quality.
• Review and manage Sales Representative activities including working schedules, customer

visits and territory coverage, aligned with company strategies.

• Ensure effective implementation of promotional activities, merchandising and trade activities according to agreed plans, and execute initiatives deployed by Area Key Account Manager (AKAM).
• Ensure product availability, distribution, visibility and sell-out performance across assigned pharmacy stores by working closely with pharmacy/store managers for stock availability, additional visibility opportunities and required support.

Team Management & Coaching

• Manage and coach Sales Representatives within assigned territory.
• Conduct field coaching and performance monitoring to improve sales capability and execution effectiveness.
• Provide regular feedback and guidance to ensure team alignment with business objectives.
• Drive team capability development through continuous coaching and knowledge sharing.

Operational Follow-up & Reporting

• Monitor inventory and stock levels across key pharmacy stores to minimize out-of-stock

situations.

• Coordinate and process orders with DKSH when required.
• Ensure operational compliance, reporting accuracy and timely follow-up of business activities.
• Consolidate market feedback, customer insights and competitor updates to support channel development strategies.

QUALIFICATIONS:

• Bachelor’s degree in Business, Marketing, Pharmacy or related fields, with a minimum of 3 years of experience in Sales/Field Sales, preferably in FMCG, Beauty, Cosmetics, Personal Care or Retail industries.
• Proven experience in sales management, territory management and customer/account development.
• Experience with pharmacy chains, drugstores, Health & Beauty, modern trade or retail channels is preferred.
• Strong leadership, communication, negotiation and customer relationship management skills.
• Strong commercial mindset with strong execution and problem-solving abilities.
• Self-driven, proactive, resilient and results-oriented.
• Strong collaboration skills.
• Proficiency in MS Office and CRM tools.