Sales Supervisor (Retail)

LocationLekki, Lagos, Nigeria

Job TypeFull Time

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About Company LD&D Consulting is a project management consulting firm that specialises in turning key projects into success by working collaboratively with clients and key stakeholders. Our specialist project management team consists of seasoned consultants across various industries. We offer project management consulting, recruiting, Training and Development, HR outsourcing and payroll services across various industries including Telecoms, IT, Construction, Transportation, Energy, Sports, Environmental and Health care, Banking & Finance, Services and Consulting in both private and public sectors. We provide the best candidates for your recruiting needs by leveraging on 25 years experience working in various industries and closely working with you to understand your requirements.

Job Description Location: Lekki, Lagos

Salary Range: ₦120,000 – ₦150,000

Job Type: Fully Onsite

Not less than 35 yrs old, and preferably married

Job Summary We are seeking a proactive and results-driven Sales Supervisor with a strong retail background to oversee daily store operations, drive sales performance, manage a team of sales associates, and ensure excellent customer experiences. The ideal candidate will combine leadership skills with a hands-on approach to meet and exceed store targets.

Key Responsibilities

• Supervise daily retail store activities and ensure smooth operations.
• Lead, train, motivate, and manage the performance of the sales team.
• Monitor sales performance and drive strategies to achieve or exceed set targets.
• Ensure high levels of customer satisfaction through excellent service delivery.
• Track and manage inventory levels, stock replenishment, and product displays.
• Handle customer inquiries, complaints, and escalate complex issues as needed.
• Prepare and submit sales reports, stock records, and staff performance updates to management.
• Enforce compliance with company policies, health & safety standards, and operational procedures.
• Conduct regular floor walks to monitor team effectiveness and customer engagement.
• Coordinate with marketing teams for promotions, product launches, and in-store campaigns.
• Assist in recruiting and onboarding new sales staff when necessary.

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Requirements

• OND/HND/B.Sc in Business Administration, Marketing, or a related field.
• Minimum of 2–4 years experience in retail sales, with at least 1 year in a supervisory role.
• Proven ability to lead and motivate a sales team to meet targets.
• Strong customer service orientation with excellent communication skills.
• Good knowledge of retail operations, inventory management, and merchandising.
• Ability to work under pressure, multitask, and manage time effectively.

Qualified candidates should send their CVs to [email protected] using the job title as the subject of the mail.

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