Sales Support Admin Supervisor

Job Summary

The Sales Support Admin Supervisor is responsible for overseeing the accurate and timely generation of sales documentation, report analysis, inventory monitoring, and administrative workflows within the Sales section of the Kenfresh Department. Operating out of Paranaque, this role is highly focused on ensuring that delivery documents and invoices are processed correctly to eliminate collection delays and logistics errors. The position requires coordinating cross-functionally with multiple internal teams—including Finance, Operations, Inventory, and Logistics—while supervising administrative team members to maintain an efficient office workflow.

Key Responsibilities

1. Reporting & Data Analysis

· Generate and analyze NetSuite (NS) sales reports regularly to provide accurate metrics to management.

· Encode sales data precisely to maintain clean transaction records.

· Update and monitor backload reports to track inventory returns or logistics issues.

2. Financial & Invoice Reconciliation

· Perform routine reconciliations between Accounts Receivable (AR), NetSuite records, and manual sales data.

· Review and resolve invoice variances that directly impact the company's collections.

· Process Requests for Payment (RFP) efficiently and accurately twice a month.

3. Inventory & Operations Support

· Maintain continuous monitoring of inventory to support stock accuracy and tracking.

· Monitor allocation and sales demand forecasts to assist with inventory planning.

· Supervise the sales support team to ensure all client delivery documents and outward invoices are correct and completed without error.

4. Team Supervision & Coordination

· Supervise, guide, and manage designated administrative subordinates within the sales section.

· Coordinate directly with internal teams (Finance, Operations, Inventory, Logistics) to facilitate seamless processing of customer orders and support operational workflows.

Qualifications:

Education & Experience

· Work Experience: Prior extensive work experience is not strictly required, provided the incumbent possesses a formal orientation to execute the responsibilities satisfactorily.

· Supervisory Experience: Position is classified under professional administrative tracking; direct background in high-level supervisory fields is not required, but managing assigned subordinates is expected.

Core Knowledge, Skills, and Abilities

· Technical Skills: High proficiency with NetSuite (NS), enterprise resource systems, Microsoft Excel, and general computer data entry.

· Analytical & Accounting Skills: Strong foundational reconciliation and basic accounting competencies. Detail-oriented approach to pinpointing billing discrepancies, processing RFPs, and evaluating data trends.

· Administrative & Organizing Skills: Exceptional organizational and time management capabilities to ensure all documents are properly filed, complete, and routed on time.

· Problem-Solving & Communication: Effective cross-departmental coordination skills to resolve logistics mismatches, incorrect billing documents, or customer order delays under minimal friction.

Scope of Responsibility & Work Conditions

Supervisory Scope: Directly supervises a dedicated team of subordinates within the Paranaque office, including positions filled by Gersom Lozano and Mark Jervin Galit.

Supervision Received: Executes daily duties under standard corporate policies and procedures, receiving normal and moderate checking from the immediate superior. Detailed guidance is provided for non-routine assignments.

Confidentiality: Handles and maintains direct access to sensitive company files, specifically critical Sales Data and Client Information.

Physical Demands: Work is almost entirely static and comfortably confined within the corporate office environment.

Internal & External Contacts

Major Internal Contacts

· Accounts Receivable (Finance Department): Coordination regarding the reconciliation of invoices.

· Operations Supervisor (Operations Department): Direct alignment to confirm that actual orders are properly placed and processed.

· Inventory Staff (Inventory Department): Constant communication concerning stock availability.

· Logistics Staff (Logistics Department): Regular interaction for delivery documents retrieval.

Major External Contacts

· Clients / Buyers: Interfacing regarding order requests, purchasing requirements, or administrative adjustments related to their accounts.

· Accounts Receivable (Finance Department): Coordination regarding the reconciliation of invoices.

· Operations Supervisor (Operations Department): Direct alignment to confirm that actual orders are properly placed and processed.

· Inventory Staff (Inventory Department): Constant communication concerning stock availability.

· Logistics Staff (Logistics Department): Regular interaction for delivery documents retrieval.

Major External Contacts

· Clients / Buyers: Interfacing regarding order requests, purchasing requirements, or administrative adjustments related to their accounts.

Benefits:

• Company events
• Health insurance
• Life insurance

Application Question(s):

• Can you start immediately?

Language:

• English (Required)

Work Location: In person