Sales Support Administration

About the role

Sales Support Administration is responsible for customer maintenance and support, sales quotas, and/or order fulfilment and adjustments. The position reports directly to the National On-Board Weighing Equipment Manager and operates on a full-time basis with a normal weekly schedule from Mondays to Friday from 06:30AM to 03:00PM (Philippine Time) and 05:30AM to 02:00PM (Philippine Time) during Daylight Saving Time in the Commonwealth of Australia. Full Onsite in Boni Mandaluyong

Key responsibilities

• Provide sales administration and clerical support to the National On-Board Weighing Manager (Sales and Service)
• Communicate with customers and assist with their requests via phone and email, ensuring timely responses
• Ensure all customer requirements and documents are reviewed and complete
• Maintain a high customer retention rate by ensuring customer satisfaction and loyalty
• Maintain accurate records of calls made, quotations generated, and outcomes
• Maintain customer database by encoding customer profile and updates; preparing and distributing monthly reports
• Actively contribute to continual sales and service improvement

About you

• Bachelor's degree in Marketing, Business Administration, or a related field
• Minimum 2 years of working experience in sales, marketing, or telemarketing
• Excellent communication and interpersonal skills
• Strong computer literacy
• Strong sales and negotiation skills
• Proven track record of achieving sales targets
• Strong organizational skills and attention to detail
• Ability to work autonomously and in a team environment
• Self-motivated and results-driven
• Hubspot Experience (strongly desirable)

Benefits

• 20 Days Annual Leave / 10 Days Personal Leave
• HMO with Dependents
• Life and Accident Insurance
• Annual Remuneration Review
• Career Progression available to the right candidate
• Work Life Balance

About us

Australian Company operating for over 40 Years in the weighing equipment industry.