Sales Support Administrator

Sales Support Administrator

• Full time
• Immediate start
• Dandenong South
• Monday to Friday

About Us

Australian Select Timbers is a leading national flooring wholesaler, supplying an extensive range of timber, laminate, hybrid and vinyl flooring products to retailers and commercial customers across Australia.

We are seeking an organised, proactive and customer-focused Sales Support Administrator to join our Melbourne Head Office team in Dandenong South.

About the Role

Reporting to the Sales Support Supervisor, you will provide essential administrative support to our Sales Team while helping coordinate product samples, new product launches and product development activities.

This is a varied role suited to someone who enjoys working in a fast-paced environment, managing multiple priorities and supporting both internal teams and customers.

Key Responsibilities

Your key responsibilities will include:

• Coordinating product sampling, product launches and new product development activities
• Managing B2B, B2C sample order administration, including processing, reviewing and arranging despatch
• Providing day-to-day administrative support to the Sales Team
• Maintaining accurate customer databases, product information and internal systems
• Providing customer support through our B2B ordering platform
• Assisting with the preparation of product inspection and after-sales reports
• Generating monthly sales reports and other ad hoc reports as required
• Liaising with Sales, Customer Service, Warehouse and Marketing teams
• Responding to customer and sales representative enquiries in a professional and timely manner
• Completing general administrative duties as required

About You

To succeed in this role, you will ideally have:

• Previous experience in sales administration, customer service or office administration
• Strong organisational and time-management skills
• Excellent attention to detail and data-entry accuracy
• Confident written and verbal communication skills
• A positive, proactive and customer-focused attitude
• The ability to manage multiple tasks and changing priorities
• Strong computer skills, including Microsoft Outlook, Word and Excel
• Experience using CRM, ERP or B2B ordering systems would be an advantage
• The ability to work effectively both independently and as part of a team

Experience within the flooring, building products, construction or wholesale distribution industry would be highly regarded but is not essential.

Working Hours

This is a full-time, office-based position.

The working hours are 9:00 am to 5:00 pm, Monday to Friday.

What We Offer

• A stable, full-time position with a growing national company
• A supportive and collaborative team environment
• Ongoing training and support
• Exposure to product launches and new product development
• Opportunities to learn, develop your skills and grow within the business
• Convenient Dandenong South location

How to Apply

Please submit your resume and a brief cover letter outlining your relevant experience and why you would be a great fit for this position.

We look forward to hearing from you.