Sales Support Administrator

This role is responsible for providing administrative and operational support to the on-boarding department, ensuring efficient on-boarding, maintaining customer records, and delivering excellent customer service. The ideal candidate will have strong attention to detail, excellent communication skills, and the ability to manage multiple priorities in a fast-paced environment.

Client Details

Our client is a Sydney-based professional services firm specialising in payroll outsourcing and contract workforce management, providing end-to-end solutions such as salary packaging, contractor administration, and migration or sponsorship support for both businesses and independent workers.

Description

• Provide administrative support to the sales team.
• Prepare quotations, proposals, and documentation.
• Process customer on-boarding accurately and efficiently.
• Maintain and update customer information in CRM systems.
• Respond to customer inquiries via phone and email.
• Coordinate with internal departments to ensure timely order fulfilment.
• Track and monitor order status, deliveries, and customer requests.
• Ensure all records and documentation are accurate and compliant with company procedures.

Profile

• Previous experience in a sales support, administration, customer service, or office administration role.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• High level of accuracy and attention to detail.
• Proficiency in Microsoft Office Suite, Excel, Word, and Outlook.
• Ability to work independently and as part of a team.
• Strong customer service orientation.

Job Offer

• Competitive salary package.
• Supportive and collaborative work environment.
• Training and professional development opportunities.
• Career progression opportunities.

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Andrew Nakhla +61282218134.