Sales Support Administrator

About the role

We are looking for a Sales Support Administrator to join our sales team. You will support sales operations, manage customer orders and invoices, coordinate deliveries, and provide administrative support to the sales and service teams.

Key responsibilities

• Process purchase orders, invoices, and sales transactions.
• Verify customer and payment details and follow up on missing information.
• Maintain accurate customer, sales, product, and serial number records.
• Coordinate with forwarders and courier services to ensure timely deliveries.
• Expedite orders and liaise with internal departments.
• Handle customer queries and direct feedback to the relevant teams.
• Support the service team with work orders and billing.
• Rotation minutes taking.
• Handle social media (Linkedin/FB/Instagram) posting for the company.
• Provide general administrative support to the sales team.

About you

• Experience in Sales Administration, Sales Support, or a similar role.
• Proficient in MS Office, especially Excel and Word.
• Strong organizational, multitasking, and communication skills.
• Responsible, proactive, reliable, and able to meet tight deadlines.
• Good command of English and Mandarin; other Asian languages are an advantage.
• Minimum O-Level, GCE A-Level, or Diploma.
• SAP experience is an advantage.
• Able to start work immediately is preferred.