Sales Support Administrator

Sales Support Administrator

At Westcoast, we take pride in distributing some of the most renowned global IT brands to resellers, retailers, and organisations across the UK and beyond. As an innovative and inclusive company, we thrive on teamwork and the diverse talents of our people. We invite you to turn your passion into a rewarding career with us!

The Job Role

As a Sales Support Administrator, you’ll be at the heart of our operations—ensuring sales orders run smoothly, enhancing account profitability, and supporting teams to deliver outstanding service and customer satisfaction.

Your Day-to-Day Responsibilities Will Include:

• Process sales orders accurately across UK and international markets
• Manage orders efficiently to maintain service excellence
• Keep up to date with the latest products, services, and systems
• Support customer management while meeting SLAs and KPIs
• Contribute to team meetings with insights and process improvement ideas
• Perform general administrative tasks to maintain smooth daily operations

Is this the role for you?

To be successful in this role you’ll bring strong organisational skills, attention to detail, and a proactive mindset. Ideally, you’ll also have:

• Proven administrative experience in a fast-paced environment
• Excellent communication and relationship-building skills
• The ability to prioritise and adapt under pressure
• A collaborative approach with a positive, solutions-focused attitude
• Proficiency in Microsoft Word, Excel, and email management tools

What’s in It for You?

This is a fantastic opportunity to immerse yourself in the IT industry, build lasting relationships, and grow with a Sunday Times Top Track 100 company. You’ll enjoy a competitive salary with bonus potential, plus a comprehensive benefits package, including:

• Growth Opportunities: We offer training and development opportunities to help you reach your full potential. Whether it’s funded apprenticeships, work-based studies, or professional qualifications, we’ve got you covered.

• Generous Benefits Package: Enjoy 25 days of holiday, employee referral bonuses, perks and discounts. (Theale only – New fully equipped gym available 24/7).

• Wellbeing Support: Access to Westcoast Wellbeing services including mental health counselling, virtual GP services, physiotherapy, life insurance, eye care schemes, and more.

• Community & Connection: Our teams enjoy social and charitable events throughout the year, fostering a strong sense of belonging.

What’s Next? If you’re ready to join a company that values its people and rewards success, click apply to start the quick application process (5-6 mins).

Please note: Due to the high volume of applications, we may not be able to provide individual feedback for every candidate. If you don’t hear from us within 14 working days, we’ve moved forward with other applicants for this role, but we encourage you to explore future opportunities with us.