Sales Support and Admin Officer

Key Responsibilities:

Reporting & Analytics

·       Prepare management reports: Compile, format, and present regular operational and sales data briefs for the management team.

·       Maintain sales dashboards: Build, update, and monitor weekly, monthly, and daily sales

performance dashboards.

·       Generate team reporting: Provide accurate sales reports to the sales team and keep sales

information databases up to date.

Sales Administration & Data Maintenance

·       Manage price adjustments: Input and update system pricing for new items, new customers, and general price changes.

·       Maintain pricing templates: Update weekly, monthly, and daily pricing files, tenders, and

templates regularly.

·       Update market intelligence: Record and update Market Average selling prices as required.

Customer Support & General Administration

·       Assist new business: Support the sales team by generating formal quotations and assisting with new customer account openings.

·       Handle frontline enquiries: Monitor and respond promptly to incoming email enquiries.

·       Documentation & filing: Maintain systematic digital and physical filing systems for tenders and contracts

·       Ad-hoc duties: Execute other administrative tasks as assigned by management to ensure smooth daily office operations.

Education and Work requirements:

·       Experience: Prior experience in sales administration and reporting

·       Technical Skills: Proficiency in Excel (for dashboards/pricing data) and comfort handling

customer live chats.

·       Attributes: Highly organized, detail-oriented with data, and capable of translating raw

numbers into clean reports for management

·       Education: Minimum a Diploma in relevant discipline.

·       Proactive and can-do attitude.