Sales Support & Administration Executive

About us:

Portico & Bridge is a global consultancy specializing in investment migration, residency and citizenship programs, and international investment opportunities. We provide tailored solutions to individuals and families seeking global mobility and investment opportunities.

Position Objectives

This is a full-time position in the Labuan Office. Responsible for coordinating and optimizing sales support activities for the Group’s international offices, including preparing sales materials, managing CRM data, and monitoring client follow-up progress. Ensure that sales processes operate efficiently, improving sales team productivity and client conversion rates. In addition, prepare sales reports, support the development of B2B partnerships in ASEAN and coordinate the implementation of international commercial activities.

Key Responsibilities

A. Sales Support and Preparation of Client Materials

• Prepare client proposals, quotations, programme comparisons, presentations and follow-up materials using approved product and pricing information.
• Maintain sales templates, brochures and presentations; coordinate updates with product and marketing teams.
• Coordinate information between sales offices, lawyers, agents, developers and service providers; support webinars, events, property presentations, inspection trips and post-meeting follow-ups.

B. CRM, Lead Management and Revenue Operations

• Maintain accurate CRM records, including client information, lead ownership, opportunity status and required data.
• Monitor lead allocation and follow-ups; identify overdue, inactive or uncontacted leads and alert responsible sales teams.
• Prepare weekly sales pipeline reports, track opportunities and bottlenecks, and maintain dashboards covering proposal turnaround times, data completeness and support performance.
• Coordinate sales processes within assigned responsibilities, without independently changing lead ownership, commercial terms, or providing unauthorized advice.

C. Partner Coordination and Real Estate Distribution Support

• Support the packaging of approved Malaysian project information for distribution across offices; organize presentations and track resulting leads/transactions.
• Support inbound and outbound Malaysian business inquiries arising organically, while always prioritizing Group-wide sales support.

D. Office Administration & Basic Bookkeeping

• Maintain basic records of office expenses, invoices, receipts, and payments using Excel.
• Coordinate accounting documents with external accountants and assist with other administrative tasks as assigned.

Mandatory Requirements

• Approximately 1–3 years of relevant experience in sales support, commercial operations, client services, business coordination, administration or related fields.
• Professional proficiency in spoken and written English for daily communication, emails, and basic reports. Chinese proficiency is an advantage.
• Detail-oriented, responsible, and able to maintain accurate records and handle confidential information
• Experience in sales support and CRM administration, including managing client information, tracking leads, monitoring sales opportunities and coordinating follow-up activities.
• Basic proficiency in Microsoft Office (Word, Excel, PowerPoint) or Google Workspace.
• Strong organizational and coordination skills, with the ability to manage multiple tasks, handle quotations and pricing information accurately, and communicate effectively with international stakeholders.
• Able to work independently and as part of a team.

Pay: RM1,800.00 - RM2,500.00 per month

Benefits:

• Flexible schedule
• Maternity leave
• Opportunities for promotion
• Professional development

Work Location: In person