Sales Support Associate

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Sales Support Associate

Sales Career Development Program

SEI Wireless Solutions | Plantation, Florida
Full time | 40 hours per week | Primarily in office, with industry networking events

Build your sales career from the ground up

SEI Wireless Solutions is looking for a dependable, curious, and motivated person who wants to build a long-term career in business-to-business sales. Our three-year development program begins with one year of paid, hands-on training and sales support, followed by two years of guided sales development.

You will learn how our communications technology supports customers, work alongside experienced professionals, and build the product knowledge and judgment that strong salespeople rely on. We value initiative, clear communication, and pride in doing the work well. Prior two-way radio or technical sales experience is helpful, but not required.

Compensation and benefits

Year 1 offers an annual base salary of $45,000–$55,000 plus a performance-based bonus structure. In years two and three, annual total earning potential in sales is $65,000–$90,000, including base pay and sales incentives, depending on performance and the applicable compensation plan.

You will have access to a corporate benefits package as part of CSE Crosscom’s global organization, alongside paid training and career development in the growing communications technology industry.

Your three-year development path

Year 1 Build your foundation

Start with order support, customer records, product knowledge, and hands-on experience with production, service, and rentals. Complete assigned Motorola Solutions training and learn how each department contributes to a successful customer experience. As your knowledge grows, participate in industry events, prospect research, and manager-led sales training. At approximately one year, we will review your readiness to move into a Junior Account Executive role.

Year 2 Develop your sales skills

As you transition into sales, learn to identify prospects, ask effective questions, follow up, and develop customer relationships. Work toward defined sales goals with guidance from your manager and experienced sellers. Explore the industries and solutions that best fit your strengths.

Year 3 Grow your customer relationships

Take greater responsibility for accounts and your sales pipeline as your skills develop. Strengthen your ability to manage opportunities, retain customers, and win new business. The goal is to establish a foundation for continued growth in responsibility and performance-based earnings.

Progression depends on demonstrated readiness and performance. We are looking for someone who sees value in the full three-year path and wants to continue building a career with SEI beyond it.

The support behind your development

You will report to the Sales Manager, with marketing and event assignments coordinated through the Marketing Manager. The Director of Marketing will serve as a mentor for at least your first six months. Your development includes assigned Motorola Solutions certification training, direct feedback, and experience across sales, marketing, production, service, and rentals. Monthly updates to both managers will help track your progress and learning priorities.

What you will do in your first year

• Keep customer relationship management (CRM) records, customer information, order documents, and task lists accurate and current. Gather information needed for quotes and orders, and flag missing details or delays promptly.
• Enter and verify assigned orders. Coordinate with procurement, production, rentals, service, and shipping to help orders move forward accurately and on time.
• Learn how equipment is prepared, programmed, tested, serviced, and processed after rental returns. Build familiarity with Motorola two-way radios, accessories, repeaters, and in-building communications systems.
• Communicate professionally with customers on assigned support matters, including outstanding payment follow-up under the Sales Manager’s direction. Document conversations and route questions to the appropriate person.
• Research prospective customers, record useful findings, and support assigned outbound prospecting and marketing activities. Managers will coordinate lead assignments and sales follow-up.
• Represent SEI at approved trade shows, networking meetings, and customer events. Make introductions, listen for customer needs, and capture accurate contact information for the team.
• Support SEI’s social media activities on LinkedIn, Facebook, Instagram, and other channels to build awareness, engage prospective customers, and support lead generation under the Marketing Manager’s direction.

During the support year, pricing, proposals, account ownership, and technical recommendations remain with the designated sales and technical staff. Requests from Account Executives are coordinated through your managers so priorities stay clear.

What will help you succeed

• Ownership and follow-through. You complete commitments, check your work, and communicate early when something is missing or delayed.
• Curiosity and coachability. You ask thoughtful questions, seek feedback, and put what you learn into practice.
• Professional communication. You listen carefully, write clearly, and treat customers and coworkers with respect.
• Focus and initiative. You organize competing priorities, stay engaged in daily work, and take the next appropriate step without repeated reminders.
• Perseverance and integrity. You stay motivated through challenges, take responsibility for your actions, and follow through with honesty and sound judgment.
• Technical aptitude and adaptability. You are curious about how technology works, willing to learn complex communications solutions, and ready to adapt as products and customer needs evolve.
• A commitment to learning. You are willing to master the support work and technical details that prepare you to earn customers’ trust.

Prior work experience is required. This role is suited to someone with approximately two years of work experience after college, or comparable practical experience. We look for demonstrated reliability, customer service, and responsibility in a workplace. Experience in sales support, customer service, hospitality, retail, or operations can be valuable preparation; a college degree is not required.

You should be comfortable using Microsoft Office and learning CRM and other business systems, and able to meet the primarily in-office schedule and participate in occasional local events.

About SEI Wireless Solutions

SEI Wireless Solutions is now part of CSE Crosscom’s global organization, combining more than 30 years of experience with the resources of an international company. As a Motorola Solutions Platinum Channel Partner, we provide two-way radio sales, rentals, service, and communications systems to organizations in South Florida and nationwide. Join a growing industry that helps customers keep their teams connected and their operations running reliably.

Apply

Submit your resume and a short note about why you want to build a career in technology sales. Share an example of how you showed initiative or persevered to complete a challenging project.

At SEI Wireless Solutions, we are always Game Day Ready.

Bring your drive, curiosity, and commitment to SEI, and build a career in technology sales with a team invested in your success.