Sales Support Associate

Every successful sales team relies on a strong support team behind it. We are looking for an organized, detail-oriented Sales Support Associate in Mission, TX to handle the administrative and customer service work that keeps our orders accurate and our customers informed.

Please note: This is an office-based support role. It does not involve direct selling, cold calling, door-to-door work or commission-based pay. You will earn a steady hourly wage.

Core Duties

• Process and enter customer orders, quotes and account updates accurately
• Respond to customer questions by phone and email about orders, deliveries and invoices
• Maintain customer records in our CRM system
• Prepare quotes, order confirmations and simple reports for the sales team
• Coordinate with warehouse and shipping teams to track orders
• Resolve order issues and follow up until they are closed

About You

This position suits someone who is organized, dependable and comfortable switching between tasks throughout the day. Strong communication skills and confidence with computers and Microsoft Office are essential. Previous experience in office administration, customer service or order processing is helpful but not required, as full paid training is provided. Bilingual English and Spanish speakers are strongly encouraged to apply, as many of our customers across the Rio Grande Valley prefer to communicate in Spanish. High performers can progress into account coordination and team lead roles.

The Details

• Schedule: Full-time, Monday through Friday, standard business hours
• Location: Mission, TX, on-site during your first 90 days
• Hybrid work: Available after successful completion of a 90-day probation period
• Benefits: Medical, dental and vision insurance, a 401(k) with company match, paid time off and paid holidays
• Requirements: High school diploma or equivalent and strong attention to detail

If you want a stable office role with a real path to hybrid work, we welcome your application.

We are an equal opportunity employer and value the diverse backgrounds and languages of the communities we serve.

Pay: $17.50 - $20.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person