Sales Support

About the role

Provide sales and administrative support to Sales department (for Malaysia & Overseas sales) in managing the daily sales operational activities, covering full spectrum of sales administration, customer service, Import and Export management, sales and marketing support to sales team.

Key responsibilities

• Support sales team on daily administration
• Handle email/phone enquiries
• Process sales order and follow up payment with clients
• Update and monitor daily the Sales data system to support the Sales team forecast exercises
• Coordination, monitor and troubleshooting assistance for client's order, account statuses and other relevant problems
• Coordination of shipping schedule
• Preparation of shipping documents (commercial invoice, packing list etc.)
• Follow up with clients on the phone for administrative purposes
• Assist in general administration duties and Ad-hoc duties assigned by superior

About you

• Minimum SPM, Professional Certificate or equivalent
• Self-motivated and initiative individuals
• Possess strong negotiation and selling skills
• Must be able to manage a given set of territory and accounts
• Provide good after sales & customer service
• Knowledge in office supplies or office automation would be an advantage
• Computer literate (Microsoft Word, Excel, Power Point)
• Strong communication skills, both in English and Bahasa Malaysia.