Sales Support

Job Scope

• Act as the primary point of contact for customer enquiries regarding orders, deliveries, pricing, and product availability.
• Maintain and update customer records, pricing, and sales databases.
• Coordinate with the internal teams regarding order fulfilment.
• Monitor order status and follow up on deliveries and outstanding issues.
• Assist in preparing sales reports, forecasts, and performance analysis.
• Resolve customer issues by coordinating with relevant departments.
• Build and maintain positive relationships with customers through professional and responsive communication.
• Perform other duties and ad hoc assignments as assigned by the Management.

Key Requirements

• Diploma or Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum 2–3 years of experience in sales administration or sales support.
• Strong organizational, communication, and interpersonal skills.
• Able to multitask and work under pressure in a fast-paced environment.