Sales Support

Job Responsibilities:

• Manage and oversee client contracts, ensuring proper execution of agreed processes and compliance with deadlines and contractual terms.
• Act as the main interface with clients and suppliers, ensuring alignment of information and maintaining high-quality relationships.
• Manage contractual and commercial issues, proposing solutions and leading negotiations to resolve deviations.
• Handle client collections, monitoring outstanding items and working closely to ensure timely payment regularization.
• Receive and review supplier documents (e.g., invoices), ensuring compliance with contracts and purchase orders.
• Process and track payment requests in internal systems, ensuring proper workflow through to completion.
• Work closely with the finance team to ensure payments are processed within agreed timelines.
• Manage the registration and maintenance of clients and suppliers in the ERP system (IBOSS), ensuring data accuracy and integrity.
• Prepare, review, and control operational documents such as COF (Contract Order Form) and VOF (Vendor Order Form).
• Coordinate with internal teams (finance, sales, solutions, and operations) to ensure proper information flow and adherence to deadlines.
• Monitor project timelines and status, ensuring clear and proactive communication with clients and stakeholders.
• Support the commercial team in structuring solutions and engaging with clients, contributing to opportunity development and closure.
• Collaborate closely with internal teams to ensure full understanding of projects and efficient execution.
• Identify opportunities for process improvement and propose actions to enhance efficiency and quality.
• Act with autonomy in managing activities and serve as a reference for contract operations topics.

Job Requirements:

• Bachelor’s degree.
• Fluent in English and Spanish.
• Relevant experience in operational, administrative, or commercial support roles.
• Experience in contract management and monitoring.
• Experience interfacing with clients and suppliers, with strong communication and negotiation skills.
• Experience with operational processes related to billing, collections, or payment flows.
• Knowledge of ERP systems and proficiency in Microsoft Excel (intermediate level).
• Organized and analytical profile, with autonomy to manage tasks and solve problems.
• Availability to travel as required by the company.

Note:

• Position offered shall be determined by the candidate’s years of relevant experience and skillsets.

• All personal data collected will be used for recruitment and employment-related purpose only.