Sales Support

About Us:

Universal Packaging is a market leader in load containment and industrial packaging, backed by Spicers' 100+ year legacy in New Zealand. We deliver top-tier solutions to hundreds of businesses daily.

The Role:

We are seeking a proactive Sales Support superstar to assist our Sales Team, National Sales Manager, and General Manager while acting as a primary point of contact for key customers.

Key Responsibilities:

• Support BDM quotes, tender documents, price increases, and custom promotions.
• Manage customer loading, daily margin checks, and online product/spec updates.
• Handle customer inquiries regarding orders, stock availability, pricing, and deliveries.
• Maintain top 20 internal customer accounts and liaise with major suppliers.
• Utilize Pronto, Qlikview, and CRM systems for reporting and daily operations.

About You:

We are looking for a motivated individual with strong sales support experience.  Someone that takes pride in what they do, has great attention to detail, thinks laterally, solves problems and is solution focused.  You will also have the following key qualities:

• Experience in sales support or customer service within industrial packaging (or a related sector).
• Intermediate+ skills in MS Office and ERP/CRM systems (Pronto or Qlikview a plus).
• Strong problem-solving skills, high attention to detail, and independent work ethic.
• Excellent interpersonal skills with an easy-going, collaborative approach.

What we offer:

• Life Insurance
• Access to discounted Southern Cross membership
• Long service leave entitlements
• Birthday Leave
• Wellbeing allowance
• Volunteer leave
• Eyecare subsidy
• Paid Jury Duty
• Bi-Annual Health/MoleMap Checks
• Annual Flu shots

How to Apply:

If this sounds like you, then please apply now. Include your CV, plus a short covering letter stating why you would be great for this job as well as your reasons for applying.

Only applicants who are eligible to work in NZ will be considered.