Sales Support

Job Descriptions:

1. Communicate with customers and provide necessary information in a timely and professional manner.
2. Liaise with intra- and inter-departmental teams to ensure timely resolution of customer issues and queries.
3. Handle billing-related tasks, including data collection, quotation preparation, and coordination of billing approvals.
4. Assist in sales planning by updating potential project information for the direct manager and providing upcoming project data to the Planning Department.
5. Prepare and generate sales analysis and revenue reports on a weekly and monthly basis.
6. Maintain comprehensive and accurate records of all sales-related documents and information.
7. Perform other sales support and ad-hoc tasks as assigned by the direct manager or superior.

Job Requirements:

1. Bachelor’s degree in Business Administration, Management, Aviation, Engineering, or a related field.

2. Minimum 2 years of relevant experience in Sales Support, Sales Administration, Commercial, Customer Service, Business Development, or a related role. Experience in the aviation, MRO, engineering, manufacturing, or other technical industry is preferred.

3. Skill:

   • Fluent in English, both verbal and spoken.
   • Good communication and interpersonal skills.
   • Good negotiation and influencing skills.
   • Quick learner with the ability to understand and adapt to new information and requirements.
   • Good analytical and reporting skills.
   • Proficient in Microsoft Office, particularly Microsoft Excel.
   • Responsive, proactive, and digitally savvy.