SALES SUPPORT

Requirements :

• Education min. SMA / SMK
• Preferably those with at least 2 year experience as Sales Support Staff / Admin
• Have good skills in operating Ms. Office
• Can communicate well
• Have good English skills
• Thorough, neat and deft in work
• Can work accurately & multitask
• Oriented to work results
• Able to work under very tight datelines
• Priority domicile in Cikarang & Cibitung area

Job Description:

• Generates and processes new sales leads as necessary
• Answers phone calls from customers and deals with problems as they arise
• Takes sales information and puts it into an easily readable format
• Follows up with customers to make sure that they are satisfied with a particular product
• Makes sure that sales persons are on track with sales goals
• Meets with other departments to make sure that sales people are doing their job correctly
• Provides any necessary data or reports to the sales team
• Exerts attention to detail, as customers may have the same problems; reports the problems as necessary
• Arranges appointments with clients and sales team
• Acknowledges customers by responding to emails, texts, and phone calls
• Updates all contact information for clients
• Deals with any customer complaints and resolves the issue as necessary
• Arranges travel and accommodations for any sales person that is meeting clients outside of the office
• any necessary administrative work including filing reports or presenting sales team with necessary documents