Sales Support

Responsibilities

• Provide key support in customer support services, sales and marketing and group services
• Prepare purchase orders, quotations, sales orders, invoices, and other sales documents.
• Generate and follow up on standard client quotes, purchaser orders and contract
• Provide operation support to customers
• Assist to correspond to customers’ enquiries
• Interact professionally with all levels of management, staff and business associates
• To handle complaints with calmness, provide appropriate solutions & alternatives within the time limits and do follow up to ensure resolution.
• General administrative duties
• To keep track on stock and conduct regular stock take
• Develop positive relationships and effective lines of communication with all functions.
• Provide clinical applications & operation support to customers
• To undertakes other important duties and entrusted responsibilities that may arise due to contingencies of work when required by the company

Requirements

• Candidate must possess at least a Diploma, Advanced/Higher Diploma, or a related field.
• Exceptional leadership and time, task, and resource management skills.
• Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.
• Proficiency with computers, especially MS Office and MS Excel.
• Good command of language (both spoken & written) in Bahasa Malaysia and English
• Able to do multitask and to work well under pressure.
• Ability to plan and keep track of multiple projects and deadlines.
• Willingness to continue building skills through educational opportunities
• At least 2 year(s) of working experience in the related field is required for this position
• Preferably executive with experience in Sales Administrative/Support or equivalent