Sales Support Co-ordinator

About the role

Provide sales and administrative support to Sales department (for Malaysia & Overseas sales) in managing the daily sales operational activities, covering full spectrum of sales administration, customer service, Import and Export management, sales and marketing support to sales team in a B2B international trading environment.

Key Responsibilities:

• Support sales team on daily administration
• Handle email/phone enquiries
• Process sales order and follow up payment with clients
• Update and monitor daily the Sales data system to support the Sales team forecast exercises.
• Coordination, monitor and troubleshooting assistance for client’s order, account statuses and other relevant problems.
• Coordination of shipping schedule.
• Preparation of shipping documents (commercial invoice, packing list etc.).
• Follow up with clients on the phone for administrative purposes.
• Assist in general administration duties and Ad-hoc duties assigned by superior.About you

Requirements:

• Minimum GCE O-Level or equivalent
• Self-motivated and initiative individuals.
• Possess strong negotiation and selling skills.
• Must be able to manage a given set of territory and accounts.
• Provide good after sales & customer service.
• Knowledge in office supplies or office automation would be an advantage.
• Computer literate (Microsoft Word, Excel, Power Point