Sales Support Coordinator (2yrs Contract)

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 17,000 employees around the world to explore ideas and ambitions with. 
In Singapore, you’ll be at the centre of every innovation, creation and solution available to the entire Asia-pacific region. Working with our research, creation and production units, as well as our renowned perfumery school, you’ll make us a greater force for good. Every day, your passion, your creativity, and your expertise will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

Sales Support Coordinator (2yrs Contract) - Your future position?

Purpose

As Sales Support Coordinator, the role supports the execution of account strategies by working closely with Account Managers to manage the assigned client portfolio. It focuses on delivering excellent customer service, responding efficiently to client requests, and ensuring clear communication and seamless information flow between clients and internal teams. Through strong client engagement, the role helps strengthen Givaudan's position as a trusted partner and supports the client's business growth.

Overall objective

• Contribute to the account strategy execution in collaboration with respective Account Managers for the assigned client portfolio
• Support the sales team by efficiently managing client requests and ensuring smooth communication and information flow
• Ensure a high quality client service and relationship reinforcing Givaudan's perception as a preferred partner and contributing to the business growth of the client.
• Build and maintain strong relationships internal stakeholders
• Coordinate development projects from project entry to completion, ensuring a smooth flow of information, samples, product data, and quotations.

Main responsibilities

• Project management support: Actively support the KAMs in the project process, such as:
• Registering the projects in the internal system making sure all the parameters are correct. Making sure samples are shipped, honouring the deadlines
• Ensure price maintenance : create quotations, register NBOs and answer price workflow on a daily basis
• Preparing full submission package for the clients (incl. submission deck, pricing tables, regulatory & technical documentation)
• Maintaining the project pipeline clean and up-to-date

You?

Are you someone who wants to grow and shape your own world? Who needs a new challenge and bring excellent contribution to the company? Then come and join us - and impact your world.

Your professional profile includes:

Functional skills and requirements

• 5 years of working experience in administrative, sales support, customer service, or coordination role
• Fluent in English
• Strong communication and interpersonal skills
• Strong customer service and decision making skills
• Strong organizational skills and time management
• Detailed orientated and accurate
• Project management skills
• Problem solving skills
• Flexibility and agility
• Listening skills
• Learning agility
• Ability to deliver quality work under pressure and prioritize to meet deadlines
• Proficient with key IT applications - MS Office suite

Professional competencies

• Customer Focus
• Problem Solving / Solution Oriented
• Open mindedness with agility to change
• Team player
• Demonstrates Self Awareness
• Drives Results
• Decision Quality
• Nimble Learning

#LI-Onsite

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At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.

We value the different perspectives that come from diverse cultures, backgrounds, and experiences.

Everyone — regardless of race, gender identity, sexual orientation, age, disability, culture, religion, or any personal circumstances — is warmly welcomed at Givaudan, a place where we all love to be and grow.

Every essence of you enriches our world. Join us in making a difference together.