Sales Support Coordinator

Job Responsibilities

We are looking for Mandarin candidates who are required to serve our China customers and respond to emails.

· 订单管理- 订单输入、样品、发货通知。

· 与生产和物流部门协调订单流程，确保及时交货。

· 维护和更新销售和客户记录。

· 制定每周和每月销售报告。向销售团队提供任何必要的数据或报告。

· 准备报价单、回复客户询问和交货时间表

· 能够同时处理多项任务、确定优先顺序并有效管理时间。

· 胜任上级分配的临时任务。

· Order Management - order entry, sample, backlog confirmation/reschedule, shipment expedite/notification.

· Coordinate order flow with Production and Logistics department to ensure timely deliveries.

· Expediting orders through internal liaison.

· Maintain and update sales and customer records.

· Develop weekly and monthly sales reports. Provides any necessary data or reports to the sales team.

· Prepare quotation.

· Responding to customer inquiries and delivery schedule.

· Organizing sales meeting or sales visits.

• Does any necessary administrative work including filing reports or presenting sales team with necessary documents.
• Support sales efforts such as attending an exhibit if necessary.

· Maintain CRM software and expand the database of prospects.

· Keep management informed of activity, including timely correspondence through emails and calls.

· Ability to multi-task, prioritize, and manage time effectively.

· Ad hoc tasks assigned by superior.

Requirements

· Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field.

· Good computer skills (MS Office)

· Required language(s): English, Bahasa Malaysia, Mandarin

· Good administrative, organizational, and problem-solving skills.

· Good in interpersonal & negotiating skills.