Sales Support Coordinator

About the role

As a Sales Support Coordinator at AV Media Pte Ltd, you will play a vital role in supporting the sales team and ensuring smooth operations within the Client & Sales Administration department. This full-time position is based in the Bukit Batok , offering a collaborative work environment and opportunities for growth

Key Responsibilities:

• Assist the sales team in processing orders for both local and overseas clients.
• Sales Support and Client-Facing in preparing quotations for walk-in, email, or phone call clients.
• Coordinate communication between sales, logistics, and finance departments to ensure timely order fulfillment.
• Support overseas sales activities by managing international client inquiries, documentation, and compliance requirements.
• Prepare sales reports, maintain, and update customer databases.
• Provide after-sales support and address customer inquiries promptly locally and internationally.
• Organize and participate in sales meetings, trade shows, and promotional events.
• Monitor and support delivery schedules, ensuring adherence to deadlines.
• Collaborate with logistics and shipping departments to coordinate international shipments.
• Provide administrative support to the sales team, including processing orders, managing client records, and maintaining accurate sales data locally and internationally.

What we're looking for:

• Strong administrative and organisational skills with attention to detail
• Experience in a client-facing or sales support role, preferably within the Administration & Office Support industry locally and oversea
• Proficiency in using office productivity software, such as Microsoft Office suite
• Excellent communication and interpersonal skills, both written and verbal
• Ability to work collaboratively in a team environment and prioritise multiple tasks
• A proactive and solution-oriented mindset

What we offer:

At AV Media Pte Ltd, we value our employees and strive to create an inclusive, supportive, and engaging work environment. Some of the key benefits you can expect include:

• Competitive salary and benefits package.
• Opportunities for professional development and training.
• A dynamic work environment with a supportive team.

About us:

AV Media Pte Ltd is a leading provider of audio-visual solutions and services in the region. With a strong focus on innovation and customer satisfaction, we have established a reputation for delivering high-quality products and exceptional service. As a dynamic and growing company, we are committed to fostering a collaborative and inclusive work culture where our employees can thrive and contribute to our continued success.

If you're excited about this opportunity and believe you have the skills and experience to excel in this role, we encourage you to apply now!