Sales Support Coordinator

Company Description HOANG ANH Flavors & Food Ingredients, founded in 1998, is the first Vietnamese flavor house and food ingredients manufacturer. The company partners with leading brands in dairy, beverage, confectionery, meat processing, and other food sectors in Vietnam, and exports to multiple Asian markets. With experienced in-house flavorists and a strong understanding of local food culture, HOANG ANH delivers a wide range of authentic and fusion flavors that comply with global regulations and labeling standards. The company invests in local production of natural ingredients and upholds international quality certifications such as FSSC 22000, ISO 9001, HACCP, HALAL for selected products, and SEDEX, while following FDA and FEMA guidance. HOANG ANH offers a people-focused, healthy working environment where team members are supported to maximize their potential.

Role Description The Sales Support role is responsible for coordinating with the Commercial Team to execute sales-related tasks as assigned by management; establishing systems and processes for managing documentation and orders while ensuring adherence to these procedures; and nurturing customer relationships to drive sales growth and business development.

1. Prepare dossiers, procedures, documents, data, and orders for key client groups.
2. Send product samples to customers for introduction purposes.
3. Send a trial sample to the customer.
4. Report
5. Sales department document management: ISO/FSSC 22000 records, orders, customer information, contracts, quotations, etc.
6. Support the Commercial Team upon request.

Qualifications

KNOWLEDGE

• Knowledge of the food industry and sales operations.

• College degree or higher.

SKILLS

• Teamwork.

• Strong negotiation and persuasion skills.

• Proficiency in office software (MS Office).

• Work organization and time management skills.

• Document and contract drafting skills.

• Foreign language proficiency: Basic communication; ability to read and write emails in English.

ATTITUDE

• Sense of responsibility.

• Cooperative mindset.

WORK EXPERIENCE

• At least 1 year in the food industry.