Sales Support Coordinator

About the role

The Sales Support Coordinator is based at Bentoli's WHA Tower office. The role provides comprehensive administrative and coordination support to the Sales Team (both Thailand and Export markets), Business Development Executive, and Regional Vice President for efficient execution of commercial activities, covering meeting coordination, customer visit arrangements, presentation materials and sales materials preparation, sample preparations, making travel arrangements, and sales reporting support. The role develops working knowledge of ODOO sales processes to provide operational backup and ensure business continuity within the commercial support team. The role serves as the first point of contact for visitors and incoming correspondence, ensuring professional front office experience.

Key responsibilities

• Coordinate schedules, meetings, and appointments for the Sales Team and Regional Vice President
• Arrange customer visit itineraries, travel, accommodation, and related logistics
• Prepare and organize meeting materials, sales materials presentations, sample preparations, proposals, and supporting documents
• Follow up on action items and commitments arising from commercial meetings
• Maintain sales calendars, customer contact databases, and activity trackers
• Compile and prepare sales reports, dashboards, and routine commercial summaries
• Coordinate and support logistics for trade shows, exhibitions, customer events, and marketing activities
• Support CRM/ODOO data maintenance and ensure commercial records remain up to date
• Serve as the primary front office representative at WHA Tower, greeting and assisting all visitors, guests, and business partners professionally
• Receive, sort, and distribute incoming mail, courier deliveries, and correspondence on a daily basis for all departments at WHA Tower

About you

• Bachelor's degree in Business Administration, Management, Marketing, or a related field
• 1–2 years of experience in Sales Administration, Commercial Coordination, or Administrative Support
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
• Organized, detail-oriented, and able to manage multiple priorities simultaneously
• Good interpersonal and communication skills; service-minded and proactive
• Thai proficiency required; basic to working knowledge of English
• Willingness to learn ODOO and develop operational knowledge of sales processes
• Strong planning, scheduling, and organizational abilities
• Ability to work calmly under pressure and meet deadlines
• Adaptable and eager to learn new systems and processes