Sales Support Coordinator

Position Summary

The Sales Support Coordinator provides administrative and operational support to the sales team by coordinating order fulfillment, maintaining organized records, and assisting with day-to-day sales activities. This role serves as a key link between sales, customer service, and warehouse operations to ensure accurate and timely order processing.

Key Responsibilities

• Provide administrative support to all Sales Managers.
• Prepare customer orders accurately and efficiently.
• Review orders for completeness and accuracy before submission.
• Coordinate with warehouse and shipping teams to ensure timely order fulfillment.
• Pick, organize, and prepare orders for shipment or customer pickup as required.
• Maintain organized order files and documentation.
• Track order status and communicate updates to sales staff and customers.
• Assist with inventory checks and product availability inquiries.
• Help identify and resolve order discrepancies or fulfillment issues.

Qualifications

• High school diploma or equivalent; post-secondary education is an asset.
• Previous experience in sales support, order processing, customer service, or warehouse operations preferred.
• Strong organizational and time-management skills.
• Excellent attention to detail and accuracy.
• Proficiency with Microsoft Office and order management systems.
• Strong communication and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to lift and move products as required for order picking and organization.

Key Competencies

• Organization and planning
• Attention to detail
• Team collaboration
• Customer service orientation
• Problem-solving
• Reliability and accountability
• Multitasking ability

Pay: From $20.00 per hour

Expected hours: 40.0 per week

Benefits:

• On-site parking
• Store discount

Work Location: In person