Sales Support Coordinator

Sales Support Coordinator
 
Hiko Electrical Services
Papamoa / Tauranga, Bay of Plenty
Part-time, 20 Hours per week between 9 am - 3 pm
$30-$35 p/h + growth opportunities
 
If you're someone who thrives on turning enquiries into booked jobs, loves being organised, is a whizz at admin, and enjoys working in a fast-paced trades environment, this Sales Support Coordinator position could be your next move.
 
ABOUT HIKO ELECTRICAL:
 
Join the 'Hiko Tribe'. With a reputation for quality work, great people, and a genuinely supportive team culture, at Hiko Electrical Services you'll be an integral part of the engine behind the scenes, supporting the Electrical, HVAC, and Solar divisions to keep work flowing, customers happy, and jobs locked in.
 
ABOUT THE JOB:
 
This role sits at the intersection of sales, administration, and operations. You'll work alongside the Project Managers, Sales, Office, and Operations Team to help their skilled technicians deliver smart, energy-efficient solutions across residential and commercial projects.
 
You'll play a key role in:

• Ensuring our customers hear back from us on time
• Driving revenue through strong customer follow-up
• Supporting a high-performing team
• Being part of a business that's growing fast

WHAT YOU'LL BE DOING:

• Managing inbound leads and enquiries, and ensuring follow-ups
• Assisting the Project Managers with their quoting and administration
• Preparing and sending quote and estimate emails
• Converting enquiries into confirmed bookings
• Assisting with handover to operations for jobs across Electrical, HVAC & Solar teams
• Supporting our Managers with ongoing administration and coordination
• Keeping systems, jobs, and communication running smoothly

WHAT MAKES YOU A GREAT FIT:

• Confident on the phone with an excellent customer-centric manner
• You're not just organised - you're commercially switched on and great with people.
• You have previous experience in electrical, HVAC, solar, or trades-based support roles
• Able to build client rapport and turn enquiries into sales
• Highly organised with strong attention to detail
• Tech-savvy with computer systems (Microsoft 365, Xero, Fergus, Simpro, or similar is a bonus)

WHAT YOU'LL GET:

• Part-time 20 hours per week that can fit into school hours if required
• A supportive, fun team environment
• Variety across multiple service areas (no boring days)
• Career growth within a well-respected local business
• Work with a company that genuinely values its people

READY TO JOIN THE HIKO TEAM?
 
Hit QUICK APPLY now
 
Recruitment by One21 - Smart, Local, Done-for-You
Kirsty Morrison - One21 Recruitment  are Hiring Partners for Hiko Electrical Service