Sales Support Coordinator

The Opportunity

We are seeking a Sales Support Coordinator to support our customers, sales team and daily order administration. This role is suited to someone who is organised, customer-focused and comfortable coordinating sales orders, delivery documentation and follow-ups.

Key Responsibilities

1. Provide excellent customer service to existing clients and manage incoming sales enquiries
2. Prepare and verify shipping documents, delivery orders, Free Sale Certificates and other sales-related documentation accurately and on time.
3. Coordinate and follow up on sales orders to ensure timely delivery and customer satisfaction
4. Maintain accurate records of sales data, customer information, and inventory levels
5. Perform general administrative duties such as filing, data entry, and responding to email and telephone inquiries
6. Collaborate with the wider team to support the company's sales and operational objectives

What We're Looking For

1. Minimum 2 years’ experience in sales support, customer service or administration, with hands-on experience preparing shipping documentation.
2. Strong customer service orientation and excellent communication skills, both verbal and written
3. Proficiency in Microsoft Office suite, including Excel, Word, and PowerPoint. Familiar with Microsoft Business Central is a plus.
4. Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment
5. Attention to detail and a commitment to maintaining accurate records and data
6. Enthusiasm for learning and a desire to contribute to the growth of the company

What We Offer

1. Basic salary and benefits package
2. Opportunities for career development and progression
3. Supportive and collaborative team environment
4. Modern, well-equipped office space with a focus on employee wellbeing

Apply now to become our next Sales and Admin Executive!