Sales Support Coordinator

Sales Support Coordinator

Roles & Responsibilities

• Customer Coordination
• Communicate with customers regarding order requirements and queries.
• Follow up with customers and provide timely updates.
• Order Processing
• Receive and verify customer purchase orders.
• Coordinate order processing and track order status.
• Follow up on pending and completed orders.
• Internal Coordination
• Coordinate with Production, Planning, Accounts, Stores, and Dispatch departments.
• Follow up on order completion and delivery schedules.
• Sales Documentation
• Maintain customer details, purchase orders, invoices, and dispatch records.
• Ensure sales-related documents are properly maintained.
• Payment & Dispatch Follow-up
• Coordinate with Accounts regarding pending payments.
• Follow up on dispatch status and delivery confirmation.
• Sales Team Support
• Provide daily support to the sales team.
• Maintain updated sales records and customer information.

Main Objective: To support the sales team through customer coordination, order processing, documentation, and timely follow-up to ensure smooth sales operations and customer satisfaction.

Pay: ₹12,000.00 - ₹20,000.00 per month

Work Location: In person