Sales Support Coordinator | Fixed Term

Keep Business Moving During a Major Transformation

Edmac Australia is a leading supplier of aftermarket parts and solutions for air compressors, vacuum pumps and compressed air systems, supporting customers across a wide range of industrial sectors.

We're looking for a Sales Support Coordinator to join our Tullamarine-based team on a fixed-term contract and support the business through an exciting SAP migration project. In this role, you'll help ensure seamless day-to-day operations and the exceptional service our customers expect.

We're looking for a Sales Support Coordinator to join our Tullamarine-based team on a fixed-term contract and support the business through an exciting SAP migration project. In this role, you'll help ensure seamless day-to-day operations and the exceptional service our customers expect.

What You'll Be Doing

• Processing customer quotations and sales orders accurately and efficiently
• Managing customer enquiries and providing timely updates on order status
• Coordinating with warehouse, procurement and logistics teams to support seamless order fulfilment
• Maintaining customer records, sales documentation and system data within ERP systems
• Supporting day-to-day sales operations and administrative activities to ensure high service levels are maintained
• Building strong relationships with customers and internal stakeholders while helping maintain operational continuity throughout the SAP migration project

What You'll Bring

• 2-3 years' experience in sales support, customer service, sales administration or a similar role.
• Preferred to have experience in aftermarket parts and consumables.
• Strong customer service focus with the ability to build positive relationships and provide exceptional support
• Excellent communication skills and a professional, solutions-focused approach
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines
• High attention to detail and accuracy when processing orders, quotations and documentation
• Experience using ERP systems (SAP experience highly regarded) and proficiency in Microsoft Office applications

Why join Edmac?

• Competitive remuneration Salary package of $75,000-$85,000 + Super (pro rata), commensurate with experience.
• Make a real impact play a key role in supporting a major business transformation while helping maintain exceptional customer service and operational efficiency.
• Be part of a close-knit team join a collaborative small business where your contribution is valued and makes a genuine difference.
• Variety in your day enjoy a diverse role combining customer service, sales support, order processing and operational coordination.
• Develop your skills gain exposure to ERP systems, cross-functional collaboration and business operations within a growing organisation.
• Supportive team culture work alongside experienced colleagues in a friendly, collaborative and customer-focused environment.

Interested in Joining the Team?

Apply now to be considered for this opportunity with Edmac Australia.

Email: [email protected]