Sales Support Coordinator (Order Processing) | Variable Bonus/ West

Benefits:

• Competitive salary of $2800 - $3500
• 5 Days, office hours
• Better working environment and staff benefits (14 annual leaves, AWS & Bonus)
• West region

Job Scope:

• Process customer orders accurately and efficiently from order confirmation to completion.
• Prepare and verify required order documents, including certificates, product markings, and related paperwork.
• Coordinate with customers, warehouse, logistics, and other departments to ensure timely delivery.
• Follow up on order status, delivery arrangements, and any issues until the order is successfully completed.
• Respond to customer enquiries via phone and email regarding products, orders, delivery status, and related matters.
• Provide product information and support the sales team with quotations, sales orders, purchase requisitions, and other documentation.
• Coordinate installation and product demonstrations for packaging and warehouse machinery/equipment when required.
• Maintain accurate order and customer records in the company system.
• Ensure daily operational processes are completed accurately and within the required timeline.
• Assist in guide handle on order processing and daily operational procedures.
• Participate in phone duty and handle customer calls professionally.
• Perform other operational duties and ad-hoc tasks assigned by the supervisor.

Job Requirements:

• Minimum Diploma in Business, Sales, Operations, or a related field.
• 1 years of experience in order processing, sales support, customer service, or operations.
• Experience in handling sales orders and coordinating deliveries is preferred.
• Good communication skills and comfortable communicating with customers by phone and email.
• Good knowledge of Microsoft Office
• Detail-oriented with good accuracy in order processing and documentation.
• Good coordination and follow-up skills to ensure orders are completed on time.
• Able to work independently and manage multiple tasks in a fast-paced environment.
• Good teamwork and problem-solving skills.
• Willing to handle phone duty and other operational tasks when required.

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Chia Choon Wing (R23112010)