Sales Support Exec–RFQ, Pricing & Quotations|Freight Forwarding MNC

Job Details

• MNC freight forwarding company
• Permanent position with comprehensive benefits, including Annual Leave, AWS, Variable Bonus and medical benefits
• Monday to Friday, office hours

Job Responsibilities

• Coordinate shipments for assigned key accounts and ensure smooth and timely logistics operations.
• Verify freight rates, transportation charges, manpower costs and other related expenses to prepare accurate quotations.
• Prepare quotations for Sea / Air freight and road transportation services.
• Support RFQ and tender exercises, including rate compilation, pricing coordination, quotation preparation and submission of tender documents.
• Liaise with internal teams, overseas agents, carriers and vendors to obtain competitive rates and ensure timely tender submissions.
• Follow up on shipment movements with overseas agents and provide timely updates to customers.
• Maintain and update SOPs, contact matrices, transport mapping and other operational records.
• Work closely with customers to resolve recurring service issues and recommend suitable process improvements.
• Manage operational risks and provide alternative solutions to minimise service disruptions.
• Follow up with customers after sales discussions and assist in resolving feedback or service-related issues.

Job Requirements

• Minimum Diploma qualification with at least 2–3 years of relevant experience in freight forwarding or logistics.
• Experience in RFQ, pricing, quotation preparation and/or tender support will be advantageous.
• Sales-oriented with good commercial awareness.
• Strong team player with the ability to work independently.
• Good communication, coordination and problem-solving skills.
• Proficient in Microsoft Office applications, including Word, Excel and PowerPoint.

Interested candidates, please submit your application by clicking “Apply Now”. Only shortlisted applicants will be contacted.