Sales Support Executive

Sales Support Executive (Telecaller_Female candidate)

Job Summary

Surat

Project Role :

Sales Executive

Qualification :

N/A

No of Position :

1

Experience :

1 to 2 Years Years

Skills :

Communication, Convincing skills

Major Responsibilities

Position
Publisher Success Executive (Sales Caller)
Gender
Female
Employment Type
Full-Time
Department
Business Development / Publisher Relations
Job Summary
We are looking for a confident and proactive Female Sales Caller to onboard website publishers onto our advertising platforms, ATM and Free Case. The ideal candidate should have excellent communication and convincing skills, be able to build long-term relationships with publishers, and help them maximize their revenue through continuous support and guidance.
Roles Responsibilities
Publisher Acquisition
Contact potential website publishers through outbound calls.
Introduce and explain the benefits of the ATM and Free Case platforms.
Convince publishers to join and complete the onboarding process.
Follow up with interested publishers until activation.
Publisher Relationship Management
Build and maintain strong relationships with onboarded publishers.
Conduct regular mentoring and follow-up calls throughout the month.
Guide publishers on improving their website performance and increasing advertising revenue.
Encourage publishers to remain active and consistently grow their earnings.
Revenue Growth
Monitor publisher performance and identify opportunities to improve revenue.
Motivate publishers to optimize their traffic and ad placements.
Share best practices and recommendations for better monetization.
Publisher Support
Act as the primary point of contact for publisher queries.
Coordinate with internal teams to resolve technical or operational issues.
Provide prompt and ongoing support to ensure a positive publisher experience.
Payout Management
Maintain publisher payout records.
Verify earnings and ensure accurate monthly payout processing.
Coordinate with the finance team to complete publisher payouts at the end of every month.
Resolve any payout-related concerns raised by publishers.
Reporting
Maintain daily records of calls, follow-ups, onboarding status, and publisher activities.
Update CRM with all publisher interactions.
Submit daily, weekly, and monthly performance reports.
Required Skills
Excellent communication skills in English and Hindi (Gujarati is an advantage).
Strong convincing, negotiation, and relationship-building abilities.
Good telephone etiquette and professional communication.
Ability to handle objections and close conversations effectively.
Basic knowledge of Excel, Google Sheets, and CRM software.
Strong follow-up and organizational skills.
Self-motivated, target-oriented, and customer-focused.
Preferred Experience
1 3 years of experience in Telecalling, Business Development, Customer Success, Publisher Management, Affiliate Marketing, or Digital Advertising.
Experience working with website publishers, Ad Networks, or AdTech companies will be an added advantage.
Key Performance Indicators (KPIs)
Number of outbound calls made.
New publishers onboarded.
Publisher activation rate.
Publisher retention rate.
Number of mentoring and follow-up calls completed.
Growth in publisher revenue.
Timely completion of monthly publisher payouts.
Publisher satisfaction and issue resolution.

Position Purpose :

We are looking for Research Executives having skills and experience to ensure that our company delivers the highest standards of service to customers. He/she should efficiently manage a large amount of information that is often sensitive or confidential. The aim of the executive is to maximize customer satisfaction.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.