Sales Support Executive

About Us

E-Bumi Sdn. Bhd. is a technology-driven company specializing in AI-powered CCTV and advanced sound systems, mainly for the retail sector. Utilizing a framework that combines video analytics and a SaaS platform, E-Bumi delivers technical solutions including people counting analysis, heatmap and zone analysis, and insights into customer behavior.

Overview

We are looking for dynamic, highly organized and proactive individual for this position. The Sales Support Executive plays a critical role in assisting in projects administration, supporting the busy sales department of the company in their sales admin activities. This position is responsible for coordinating sales/ project schedule, appointments, handling correspondence, organizing travel and serve as a liaison with clients or vendors. The role requires strong organizational, analytical, and communication skills to support management in decision-making and maintain smooth day-to-day operations. You need to learn the different product features which includes CCTV models and IT information.

Job Responsibilities

1. Business Coordination and Operational assistance

• Serve as the central point of contact between the Sales department and internal teams, clients, and external stakeholders.
• Coordinate and track progress of multiple projects across different business entities.
• Follow up with department heads and business partners to ensure deliverables and deadlines are met.
• Support in planning and organizing corporate events, meetings, and conferences.
• Accompany the Director on overseas or local business trips, assisting with coordination, scheduling, and on-site support.
• Assist in business development tasks such as preparing proposals, pitch decks, or presentations.

2. Communication & Liaison

• Manage professional correspondence and communication with clients, business partners, and government or regulatory bodies.
• Draft business letters, internal memos, and official statements as required.
• Represent the Director professionally in meetings or discussions when delegated.

3. Office & Information Management

• Organize and maintain electronic and physical filing systems for documents, contracts, and records.
• Ensure proper documentation flow and secure archiving for all confidential materials.
• Oversee administrative support activities that facilitate the Director’s workflow.

4. Executive Support & Administration

• Manage and coordinate sales schedule, appointments, meetings, and business travel arrangements.
• Prepare client meeting agendas, minutes, and follow-up action plans.
• Screen, prioritize, and respond to emails, calls, and correspondence on behalf of the Director, where required.
• Draft, proofread, and format professional documents, proposals, presentations, and reports.
• Maintain confidentiality and discretion in handling sensitive information and decisions.

Requirement

• Ability to speak mandarin and communicate with Chinese Suppliers.
• Strong organizational and multitasking ability with attention to detail.
• Excellent written and verbal communication skills in English, mandarin and Malay (and other relevant languages).
• High level of professionalism, discretion, and integrity.
• Proactive, resourceful, and able to work independently with minimal supervision.
• Strong business acumen and understanding of corporate operations.
• Ability to manage multiple priorities across different business entities.
• Tech-savvy with proficiency in MS Office, Google Workspace, and productivity tools.