Sales Support Executive

• 5 days' work week
• Nice working environment
• Opportunities for Career Growth

---

Company Overview:

Our client is an agency business for the sale, representative and distribution of chocolate confectionery product and food ingredients.

Job Description:

Responsible of oversee the customer support department’s day-to-day functions as well as establish standards and protocols to be used by the customer service team to promote customer satisfaction.

Roles & Responsibilities:

• To manage end to end operation, logistics and sales support functions.
• Perform data entry of transfer of Costing Sheets in SAP for Vendors & Customers.
• Perform invoicing to customers for existing and new orders.
• Generating and checking of Sales Contract done for customers.
• Process Sales Credit/Purchase Orders and follow up on Orders Delivery.
• Arrange for delivery for both local and overseas orders and monitoring status of orders.
• Logistic - Monitoring Inbound/Outbound shipments and generate reports if necessary
• Preferably with Letter of Credit and incoterms knowledge
• Manage inventory in company's third-party warehouse for deliveries to local customers.
• Handling of customer's inquiries through calls and emails for orders.
• Establish rapport and maintain good relationship with potential and existing customers
• Able to handle customer feedback & complaints
• Team up with co-workers to ensure proper customer service
• Any Ad-Hoc duties assigned

Requirements:

• Bachelor's Degree in Business Administration/Marketing/Food Science and Technology

• Minimum 1-3 years of relevant working experience in in similar position/industry

• Experience in shipping or scheduling of shipments

• Good Knowledge in SAP, excel, Microsoft word and PowerPoint

• Ability to work in a fast-paced environment

• Knowledge in food-technology would be an added advantage

---

How to Apply:

If you are interested to apply, kindly submit your updated resume in DOC/PDF format and allow our Consultant to match you with our Clients.

To facilitate the process, please ensure the following details are included in your resume:

Current Address / Location

Current Salary

Reason for Leaving

Expected Salary

Notice Period

Kindly note that only shortlisted candidates will be notified.

---

Agensi Pekerjaan The Supreme HR Advisory Sdn Bhd

JTK Number: JTKSM 1252