Sales Support Executive

Sales Support Executive (Bintulu)

Location: Bintulu, Sarawak
Industry: Oil & Gas / Industrial Trading / Engineering

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Job Responsibilities:

Technical & Commercial Support

• Prepare technical and commercial quotations based on customer RFQs
• Review basic technical specifications, datasheets, and drawings
• Liaise with principals/suppliers for pricing and technical clarification
• Prepare costing sheets and ensure margin alignment with company targets
• Assist in tender documentation and submission
• Follow up on quotation status with customers

Sales & Documentation Coordination

• Maintain proper documentation, quotation records, and sales tracking
• Coordinate with HQ and warehouse on order processing and delivery matters
• Prepare supporting documents for Delivery Orders and invoicing

Office & Administrative Support

• Handle incoming calls, emails, and courier documentation
• Maintain proper filing and document control for the Bintulu office
• Ensure smooth daily office operations, including coverage when Sales Engineer is on leave
• Assist in general office administration and operational matters

Additional Responsibilities

• Perform ad hoc duties and administrative tasks as assigned to support overall branch operations

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Requirements:

• Diploma or Degree in Mechanical, Instrumentation, Mechatronics, or related Engineering field
• 1–3 years of experience in oil & gas, industrial trading, or engineering environment preferred
• Basic understanding of valves, fittings, or instrumentation products will be an advantage
• Familiar with RFQ process and commercial costing
• Proficient in Microsoft Excel and Microsoft Office
• Able to multitask in a small team environment (two-man branch setup)
• Independent, responsible, and able to work with minimal supervision
• Good communication skills in English and Bahasa Malaysia