Sales Support Executive

Job Description – Sales Support Executive

Company: Samson Scientific & Surgical Pvt. Ltd.
Designation: Sales Support Executive
Location: Indore
Experience: 1–3 Years
Employment Type: Full-Time

Job Summary

We are looking for a Sales Support Executive who will support the sales team in client coordination, outstanding payment follow-ups, cold calling, report generation, and day-to-day sales activities. The candidate should have a professional personality, good communication skills, and strong follow-up abilities.

Key Responsibilities

• Follow up with existing clients and distributors for outstanding payment clearance.
• Conduct cold calling to generate new leads and identify potential customers.
• Coordinate with clients regarding orders, payments, dispatches, and other sales-related requirements.
• Support the sales team in daily sales and client coordination activities.
• Maintain regular follow-ups with clients and ensure timely responses.
• Generate daily, weekly, and monthly sales reports.
• Maintain client databases, payment follow-up records, and sales trackers.
• Coordinate with the Sales, Accounts, and Dispatch teams for smooth order and payment processing.
• Monitor pending payments and provide regular updates to the concerned team.
• Prepare and maintain proper sales documentation and records.
• Handle client queries professionally and escalate issues whenever required.
• Achieve assigned calling, follow-up, and collection targets.

Required Skills

• Excellent communication skills in Hindi and English.
• Good and professional personality with confidence while communicating with clients.
• Strong follow-up and convincing skills.
• Good knowledge of MS Excel and Google Sheets.
• Good reporting and documentation skills.
• Ability to handle multiple clients and follow-ups simultaneously.
• Basic understanding of sales and payment processes.
• Positive attitude and willingness to achieve targets.

Qualification

• Graduate in any discipline.
• 1–3 years of experience in sales support, sales coordination, customer handling, telecalling, or a similar role will be preferred.

Candidate Profile

The ideal candidate should be confident, presentable, well-spoken, organized, and target-oriented, with the ability to communicate professionally with clients and coordinate effectively with internal teams.

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Life insurance

Work Location: In person