Sales Support Executive

Company: Ganesh Gouri Industries
Position: Sales Support Executive
Industry: Plastic Pipe Manufacturing
Department: Sales & Marketing

Job Responsibilities

Customer Communication

• Handle customer enquiries through phone calls, emails, and other communication channels.
• Follow up with existing and prospective customers regarding enquiries and orders.
• Provide product information and coordinate with the sales team to address customer requirements.

Sales Coordination

• Assist the sales team in preparing quotations, sales orders, and other documentation.
• Coordinate with production, dispatch, accounts, and logistics teams to ensure timely order processing and delivery.
• Maintain customer databases, enquiry records, and sales reports.
• Track pending quotations, customer follow-ups, and order status.

Customer Relationship Management

• Build and maintain positive relationships with dealers, distributors, and customers.
• Follow up on pending orders and payments in coordination with the concerned departments.
• Respond to customer queries and ensure timely resolution.
• Support the sales team in achieving business objectives and maintaining customer satisfaction.

Required Qualifications

• Minimum 12th pass; graduates preferred.
• Good communication skills in Hindi, Marathi, and basic English.
• Basic knowledge of MS Excel, MS Office, and email communication.
• Strong coordination, follow-up, and organizational skills.
• Freshers and experienced candidates can apply.

Skills Required

• Good communication and interpersonal skills.
• Customer handling and problem-solving abilities.
• Sales coordination and documentation skills.
• Time management and attention to detail.
• Ability to work effectively with cross-functional teams.

Email: [email protected]

Pay: ₹10,000.00 - ₹25,000.00 per month

Benefits:

• Provident Fund

Work Location: In person