Sales Support Executive

Join the Team at CONWAY

At CONWAY, we provide more than electrical products—we deliver complete solutions that keep Malaysia's power, industrial, renewable energy, and infrastructure sectors connected.

We're looking for a highly organised and customer-focused Sales Support Executive to support our Sales Team and ensure a smooth, professional experience for our customers.

Your Role

As a Sales Support Executive, you'll play a vital role in supporting our Sales Consultants and ensuring customer enquiries are handled efficiently from quotation to order fulfilment.

Your responsibilities include:

• Prepare quotations, tenders, and sales documents.
• Process customer orders accurately and promptly.
• Coordinate with Supply Chain and Logistics to ensure timely deliveries.
• Follow up on quotations, purchase orders, and customer enquiries.
• Maintain accurate customer records in the CRM system.
• Work closely with Sales Consultants to provide excellent customer service.
• Assist with exhibitions, customer events, and sales activities when required.
• Support continuous improvement of sales processes and documentation.

What We're Looking For:

• Diploma or Bachelor's Degree in Business, Marketing, Administration, or a related field.
• 1–3 years of experience in sales support, customer service, or administration (Fresh graduates are encouraged to apply).
• Good communication skills in English and Bahasa Malaysia. Mandarin is an advantage.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Strong organisational and multitasking skills.
• Attention to detail with good follow-through.
• Positive attitude and willingness to learn.
• Able to work independently and collaboratively.

If This Sounds Like You...

We'd love to hear from you.

Only shortlisted candidates will be contacted.