Sales Support Executive

Sunrate is a leading global payment and treasury management platform for businesses worldwide. Founded in 2016, Sunrate has enabled companies to operate and scale both locally and globally in 190+ countries and regions with its cutting-edge infrastructure, global network, and unified solutions.

Sunrate operates through offices across key markets, including Singapore, Kuala Lumpur, Jakarta, Hong Kong, Shanghai, and London. The company partners with the top global financial institutions, such as Citibank, Standard Chartered, J.P. Morgan. Sunrate is also the principal member of Mastercard and Visa.

What you’ll be spending your time on:

• Research potential clients and find the right people to contact.
• Reach out to prospects, introduce Sunrate’s solutions and arrange meetings with the sales team.
• Help prepare presentations, proposals and quotations.
• Follow up on client enquiries and gather information needed to move sales discussions forward.
• Keep client records and sales updates accurate so the team can track progress and next steps.
• Help collect onboarding documents and follow up on outstanding items with clients and internal teams.
• Work with Product, Operations and Compliance colleagues to get answers to client questions.
• Research companies in sectors such as digital advertising, e-commerce and digital assets to help the team identify new opportunities.

For this role you’ll also have:

• Around 1–2 years of experience in sales, business development, sales support or a role involving regular client contact.
• Someone comfortable reaching out to new people and following up professionally.
• Good organisation and attention to detail, especially when handling client information and multiple follow-ups.
• Working knowledge of Excel and PowerPoint. Experience using a CRM would be helpful.
• Someone willing to learn our products, take initiative on assigned work and ask for guidance when needed.
• Experience in fintech, banking, payments or B2B services would be an advantage.
• Knowledge of commercial cards or digital assets would be helpful, but isn’t required.
• Good written and spoken business English. Mandarin proficiency would be an advantage.
• Existing eligibility to work in Singapore without visa sponsorship is preferred.