Sales Support Executive(Export Trade）

Role Overview

We are looking for a strong hands-on Order & Shipping Coordinator who is keen to gain regional exposure across Southeast Asia and China.

This role focuses primarily on order management and logistics follow-up, while providing exposure (not specialization) in areas such as treasury, capital markets, and cross-border finance.

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Key Responsibilities

Order Management：

1.Working closely with sales, production team, shipping team, warehouse and finance to ensure order fulfilled as per customer requirement and resolve any issue which may result in delay of order and overdue orders.

2.Liaise with customer/ appointed agent in different countries on shipping instructions/any special requirements for orders such as marking, documentation and product shelf life and ensuring all shipping instructions are aligning with company policies, processes and legal requirements.

3.Monitor credit limit for all customers and follow up with customer for payment status of invoices based on payment term (when necessary) to ensure credit release of shipment updated before deadline.

4.Regularly evaluate the project execution and propose improvement measures.

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Requirements

Education & Qualifications

· Diploma's degree or above

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Language Requirements

· English (spoken & written) – Mandatory

· Chinese (spoken & written) – Mandatory
(For communication with China-based stakeholders)

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Personal Attributes

· Strong sense of responsibility and ownership

· Detail-oriented and control-focused

· Able to work under pressure and meet deadlines

· Independent, yet collaborative

· High integrity and professionalism